[{"data":1,"prerenderedAt":297},["ShallowReactive",2],{"navigation_docs_fr":3,"-fr-getting-help":103,"-fr-getting-help-surround":294},[4,21,57,73,78,83,88,93,98],{"title":5,"icon":6,"path":7,"stem":8,"children":9,"page":20},"Premiers pas","i-lucide-rocket","\u002Ffr\u002Fgetting-started","fr\u002F1.getting-started",[10,15],{"title":11,"path":12,"stem":13,"icon":14},"Comment Azcarte est organisé","\u002Ffr\u002Fgetting-started\u002Fintroduction","fr\u002F1.getting-started\u002F1.introduction","i-lucide-layers",{"title":16,"path":17,"stem":18,"icon":19},"Publier votre premier menu","\u002Ffr\u002Fgetting-started\u002Ffirst-menu","fr\u002F1.getting-started\u002F2.first-menu","i-lucide-list-checks",false,{"title":22,"icon":23,"path":24,"stem":25,"children":26,"page":20},"Votre menu","i-lucide-utensils","\u002Ffr\u002Fmenu","fr\u002F2.menu",[27,32,37,42,47,52],{"title":28,"path":29,"stem":30,"icon":31},"Sections et produits","\u002Ffr\u002Fmenu\u002Fsections-and-products","fr\u002F2.menu\u002F1.sections-and-products","i-lucide-square-stack",{"title":33,"path":34,"stem":35,"icon":36},"Photos et vidéos","\u002Ffr\u002Fmenu\u002Fphotos-and-videos","fr\u002F2.menu\u002F2.photos-and-videos","i-lucide-image",{"title":38,"path":39,"stem":40,"icon":41},"Créer un menu depuis des photos","\u002Ffr\u002Fmenu\u002Fimport-from-photo","fr\u002F2.menu\u002F3.import-from-photo","i-lucide-camera",{"title":43,"path":44,"stem":45,"icon":46},"Variantes et suppléments","\u002Ffr\u002Fmenu\u002Fvariants-and-addons","fr\u002F2.menu\u002F4.variants-and-addons","i-lucide-sliders-horizontal",{"title":48,"path":49,"stem":50,"icon":51},"Allergènes et régimes alimentaires","\u002Ffr\u002Fmenu\u002Fallergens-and-dietary","fr\u002F2.menu\u002F5.allergens-and-dietary","i-lucide-wheat",{"title":53,"path":54,"stem":55,"icon":56},"Statistiques de la liste","\u002Ffr\u002Fmenu\u002Forder-list-analytics","fr\u002F2.menu\u002F6.order-list-analytics","i-lucide-shopping-basket",{"title":58,"icon":59,"path":60,"stem":61,"children":62,"page":20},"Traductions","i-lucide-languages","\u002Ffr\u002Ftranslations","fr\u002F3.translations",[63,68],{"title":64,"path":65,"stem":66,"icon":67},"Langues du menu","\u002Ffr\u002Ftranslations\u002Fmenu-languages","fr\u002F3.translations\u002F1.menu-languages","i-lucide-globe",{"title":69,"path":70,"stem":71,"icon":72},"Traduction assistée","\u002Ffr\u002Ftranslations\u002Fassisted-translation","fr\u002F3.translations\u002F2.assisted-translation","i-lucide-wand-sparkles",{"title":74,"path":75,"stem":76,"icon":77},"Codes QR","\u002Ffr\u002Fqr-codes","fr\u002F4.qr-codes","i-lucide-qr-code",{"title":79,"path":80,"stem":81,"icon":82},"Site de présentation","\u002Ffr\u002Fwebsite","fr\u002F5.website","i-lucide-layout-template",{"title":84,"path":85,"stem":86,"icon":87},"Forfaits et limites","\u002Ffr\u002Fbilling","fr\u002F6.billing","i-lucide-credit-card",{"title":89,"path":90,"stem":91,"icon":92},"Demandes des clients","\u002Ffr\u002Fguest-requests","fr\u002F7.guest-requests","i-lucide-bell-ring",{"title":94,"path":95,"stem":96,"icon":97},"Commandes à table","\u002Ffr\u002Ftable-orders","fr\u002F8.table-orders","i-lucide-clipboard-list",{"title":99,"path":100,"stem":101,"icon":102},"Obtenir de l'aide","\u002Ffr\u002Fgetting-help","fr\u002F9.getting-help","i-lucide-life-buoy",{"id":104,"title":99,"body":105,"description":287,"extension":288,"links":289,"meta":290,"navigation":291,"path":100,"seo":292,"stem":101,"__hash__":293},"docs_fr\u002Ffr\u002F9.getting-help.md",{"type":106,"value":107,"toc":278},"minimark",[108,112,116,124,129,180,187,191,198,202,209,213,219,223,226],[109,110,99],"h1",{"id":111},"obtenir-de-laide",[113,114,115],"p",{},"Si ce guide n'a pas répondu à votre question, écrivez-nous depuis l'application.",[113,117,118,119,123],{},"Cherchez la carte ",[120,121,122],"strong",{},"Besoin d'un coup de main ?"," en bas de n'importe quel écran du\ngestionnaire — elle est présente sur tous, y compris l'onglet Compte.",[125,126,128],"h2",{"id":127},"envoyer-un-message","Envoyer un message",[130,131,132,164,174],"ol",{},[133,134,135,136,139,140,144,145,148,149,144,151,144,153,144,156,159,160,163],"li",{},"Choisissez ",[120,137,138],{},"Sur quoi avez-vous besoin d'aide ?"," — ",[141,142,143],"em",{},"Plats et sections",", ",[141,146,147],{},"Photos",",\n",[141,150,74],{},[141,152,58],{},[141,154,155],{},"Site web",[141,157,158],{},"Abonnement et facturation",", ou ",[141,161,162],{},"Autre chose",".",[133,165,166,167,170,171,163],{},"Écrivez votre question. Soyez concret : ",[141,168,169],{},"« Je ne trouve pas où ajouter une photo à un\nplat »"," obtient une réponse plus rapide que ",[141,172,173],{},"« les photos ne marchent pas »",[133,175,176,177,163],{},"Appuyez sur ",[120,178,179],{},"Continuer sur WhatsApp",[113,181,182,183,186],{},"Votre message nous parvient dès que vous le validez, que vous terminiez ou non dans WhatsApp.\nVous recevez une ",[120,184,185],{},"référence"," — citez-la si vous relancez.",[125,188,190],{"id":189},"ce-que-nous-voyons-déjà","Ce que nous voyons déjà",[113,192,193,194,197],{},"Inutile de nous donner les détails de votre compte. Votre nom, votre restaurant et votre\nforfait sont joints automatiquement, listés sur le formulaire sous ",[120,195,196],{},"Envoyé avec votre\nmessage",". N'indiquez jamais de mot de passe ni de numéro de carte dans le message : nous\nn'en avons jamais besoin.",[125,199,201],{"id":200},"délai-de-réponse","Délai de réponse",[113,203,204,205,208],{},"Nous répondons sur WhatsApp, ",[141,206,207],{},"« souvent en quelques minutes, au plus quelques heures »",". Les\ncomptes Pro bénéficient d'une assistance prioritaire.",[125,210,212],{"id":211},"la-langue","La langue",[113,214,215,216],{},"Écrivez dans celle qui vous met à l'aise : ",[120,217,218],{},"nous répondons en anglais, mais le français et le\nroumain conviennent aussi.",[125,220,222],{"id":221},"avant-de-nous-écrire","Avant de nous écrire",[113,224,225],{},"Quelques points se vérifient plus vite tout seul :",[227,228,229,242,250,262,270],"ul",{},[133,230,231,234,235,238,239,163],{},[120,232,233],{},"« Mon menu est vide quand je scanne le code QR. »"," Le menu est probablement encore en\n",[120,236,237],{},"Brouillon"," — publiez-le depuis Accueil. Voir ",[240,241,74],"a",{"href":75},[133,243,244,247,248,163],{},[120,245,246],{},"« Mes prix ont disparu. »"," Le produit a sans doute des variantes, qui remplacent le prix\nunique. Voir ",[240,249,43],{"href":44},[133,251,252,255,256,259,260,163],{},[120,253,254],{},"« J'ai traduit le menu mais les clients ne le voient pas. »"," La langue est activée mais\npas encore ",[120,257,258],{},"Visible par les clients",". Voir\n",[240,261,64],{"href":65},[133,263,264,267,268,163],{},[120,265,266],{},"« Je ne peux pas ajouter une photo de plus. »"," Vous avez atteint la limite de médias de\nvotre forfait. Voir ",[240,269,84],{"href":85},[133,271,272,275,276,163],{},[120,273,274],{},"« La page du site web dit qu'il n'est pas configuré. »"," Le site de présentation est mis en\nplace par nos soins — écrivez à l'assistance et nous le démarrerons. Voir\n",[240,277,79],{"href":80},{"title":279,"searchDepth":280,"depth":280,"links":281},"",2,[282,283,284,285,286],{"id":127,"depth":280,"text":128},{"id":189,"depth":280,"text":190},{"id":200,"depth":280,"text":201},{"id":211,"depth":280,"text":212},{"id":221,"depth":280,"text":222},"Comment nous joindre depuis le gestionnaire, quoi indiquer, et comment fonctionne le relais WhatsApp.","md",null,{},{"icon":102},{"title":99,"description":287},"042Q3Xy1cdVs8750fsEoN226dICGYleCoUR3tEp180s",[295,289],{"title":94,"path":95,"stem":96,"description":296,"icon":97,"children":-1},"Les clients montrent leur panier au serveur sous forme de code ; le serveur le scanne et les paniers de chacun s'additionnent en une commande pour la table. Forfait Pro.",1792843048267]